GOVPH Republic of the Philippines Department of Social Welfare and Development · Field Office III dswd.gov.ph
Emergency? Crisis Assistance Available 24 Hours Call our dedicated crisis hotline anytime
0917-555-1234
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Contact DSWD
Field Office Region III

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(045) 455-1234  |  Main Landline 0917-555-1234  |  24/7 Crisis fo3@dswd.gov.ph DSWD FO3 Facebook
Office Open

DSWD Field Office
Region III

Department of Social Welfare and Development · Central Luzon
Main Office Address
Government Center, Maimpis
City of San Fernando, Pampanga 2000
Accessible via MacArthur Highway, near Capitol
Telephone
(045) 455-1234
(045) 455-1235
Monday – Friday, 8:00 AM – 5:00 PM
Mobile (Globe / Smart)
0917-123-4567 (Globe)
0918-765-4321 (Smart)
During office hours only
24/7 Crisis Hotline
0917-555-1234
Emergencies and HAVEN or RSCC referrals, anytime
Email Addresses
fo3@dswd.gov.ph
fo3director@dswd.gov.ph
Typical response: 1–2 working days
Official Websites
www.dswd.gov.ph
DROMIC Reports: dromic.dswd.gov.ph
Office Hours
Monday – Friday8:00 AM – 5:00 PM
Saturday9:00 AM – 12:00 PM (emergency only)
Sunday / HolidaysClosed (crisis line active)
HAVEN Crisis Center24 / 7 / 365
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Send Us a Message

We reply within 1 to 2 working days.

Your information is protected under RA 10173 (Data Privacy Act).

All Contact Numbers

DSWD FO3 Hotlines & Contacts

Main Landline
(045) 455-1234
(045) 455-1235
24/7 Crisis Hotline
0917-555-1234
Emergency & HAVEN referrals
Globe Mobile
0917-123-4567
Office hours only
Smart Mobile
0918-765-4321
Office hours only
Anti-Graft Hotline
0917-444-1234
Confidential reporting
Fax Number
(045) 455-9999
Document submissions
National DSWD Trunk Line
(632) 8931-8101 to 07
Verify any DSWD program nationally
Email Directory
General / Main Office
fo3@dswd.gov.ph
General inquiries and program information
Office of the Regional Director
fo3director@dswd.gov.ph
Letters to the Regional Director
AICS / Social Services Division
fo3-ssd@dswd.gov.ph
Crisis assistance, AICS, SAP applications
4Ps Program
fo3-4ps@dswd.gov.ph
4Ps enrollment, grievance, and updates
SLP / Livelihood Program
fo3-slp@dswd.gov.ph
Livelihood program applications and monitoring
Communications / Media
fo3-comms@dswd.gov.ph
Press and media requests
Report a Scam (DSWD Action Center)
ActionCenter@dswd.gov.ph
Report fake DSWD pages or payment requests
Standards & Accreditation
fo3-standards@dswd.gov.ph
Licensing, registration, accreditation inquiries
Human Resource / Jobs
fo3-hr@dswd.gov.ph
Employment, internship, and volunteer inquiries
Where to Find Us

Provincial Field Offices

Main Office ISO 9001:2015 Certified
Pampanga (Main Regional Office)
Government Center, Maimpis, City of San Fernando, Pampanga 2000
(045) 455-1234 / (045) 455-1235
Call Now Get Directions
Provincial Field Office
Bulacan
Capitol Compound, Malolos City, Bulacan 3000
(044) 791-2345
Provincial Field Office
Nueva Ecija
Capitol Grounds, Palayan City, Nueva Ecija 3132
(044) 463-1234
Provincial Field Office
Tarlac
DSWD Provincial Office, Tarlac City, Tarlac 2300
(045) 982-3456
Provincial Field Office
Zambales
DSWD Office, Iba, Zambales 2201
(047) 811-2345
Provincial Field Office
Bataan
DSWD Office, Balanga City, Bataan 2100
(047) 237-1234
Provincial Field Office
Aurora
DSWD Office, Baler, Aurora 3200
(042) 209-4567
Main Office Location
DSWD Field Office Region III
Government Center, Maimpis
City of San Fernando, Pampanga
Get Directions
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DSWD FO3 on Social Media

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facebook.com/dswdfo3
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@dswdphilippines
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Official Website
www.dswd.gov.ph
Visit Official Website
DSWD National Portal
Common Questions

Frequently Asked Contact Questions

DSWD FO3 is open to walk-in applicants Monday to Friday, 8:00 AM to 5:00 PM. For emergencies (medical, crisis, abuse cases), our 24/7 crisis hotline 0917-555-1234 is always available. The HAVEN center in Magalang, Pampanga is also open 24/7.
You can follow up via phone (045) 455-1234 or (045) 455-1235 during office hours. Provide your full name, date of application, and reference number if available. You can also track your application online through the AyudaGO Citizen Portal.
Yes. For preliminary inquiries, you may email documents to fo3@dswd.gov.ph. However, original documents are required for actual processing. The social worker will coordinate with you on when to submit originals.
Visit the office in the province where you reside. If you are in Pampanga, Tarlac, or Zambales, you may also visit the Main Regional Office in San Fernando, Pampanga. For Metro Manila residents with concerns about Region 3 programs, contact the main office.
Call our confidential Anti-Graft Hotline: 0917-444-1234, or email fo3@dswd.gov.ph with the subject line "Complaint." You may also file a complaint directly at the DSWD FO3 Internal Audit Division. All reports are treated with strict confidentiality.
For safety and security reasons, the exact address of HAVEN is not publicly disclosed. To access HAVEN services, call the 24/7 crisis hotline (0917-555-1234) and our staff will provide escort and assistance. PNP, hospitals, and LGUs may also refer directly.
DSWD Field Office III

Directory of Officials

Regional Office

Diosdado Macapagal Government Center, Maimpis, City of San Fernando, Pampanga 2000

fo3.dswd.gov.ph
Telephone & Mobile
Email Addresses

Office of the Regional Director

DIR. VENUS F. REBULDELA
Regional Director
ord.fo3@dswd.gov.ph
(045) 961-2143 local 108
ARMONT C. PECINA
Assistant Regional Director for Operations
ardo.fo3@dswd.gov.ph
(045) 961-2143 local 156
ALLYP ALBERT L. BAYBAYAN
Assistant Regional Director for Administration
arda.fo3@dswd.gov.ph
(045) 961-2143 local 110
SHEILA JAEN B. BASILLA
Internal Audit Unit, Management and Audit Analyst II
iau.fo3@dswd.gov.ph
(045) 961-2143 local 128
CHRISTIAN JOY G. SOLIMAN
Technical Advisory Assistance and Other Related Support Services, Section Chief
taaorss.fo3@dswd.gov.ph
(045) 961-2143 local 147
ATTY. MHEL ROSE CAMILLE G. GRANDE
Legal Unit, Attorney III
legalunit.fo3@dswd.gov.ph
(045) 961-2143 local 126
SANNE RAY T. SORO
Social Marketing Unit, Regional Information Officer
smu.fo3@dswd.gov.ph
(045) 961-2143 local 141
ROSEMARIE C. FABRO
Regional Sub-committee for the Welfare of Children, Concurrent Acting Coordinator
IMELDA E. YUMUL
Regional Juvenile Justice and Welfare Committee, Team Leader

Institutional Development Division

MARITES D. LIWANAG
OIC Division Chief
id.fo3@dswd.gov.ph
(045) 961-2143 local 148
MAYNARD A. CEZAR
EPAHP Program Office, Regional Program Coordinator
epahp.fo3@dswd.gov.ph
JHON CARLO S. MANIO
Social Technology Unit, Acting Officer-in-Charge
stu.fo3@dswd.gov.ph
ANDREI MANALO
Tara, Basa Tutoring Program, Social Welfare Officer III
tbtpfoIII@dswd.gov.ph
(045) 961-2143 local 148
NATHANIEL MAYE G. CAYABYAB
Pag-Abot Program, Regional Program Coordinator, Social Welfare Officer III
pagabot.fo3@dswd.gov.ph
(045) 961-2143 local 148

Policy and Plans Division

KRISTA ANGELI M. DIMAUN
OIC Division Chief
ppd.fo3@dswd.gov.ph
PAUL JESSIE P. CRUZ
Policy Development and Planning Section, Section Chief
pdps.fo3@dswd.gov.ph
KEVIN JAMES M. ROQUE
National Household Targeting Section, Section Chief
nhts.fo3@dswd.gov.ph
JAN MICHAEL P. GOPEZ
Information and Communication Technology Management Section, Section Chief
ictms.fo3@dswd.gov.ph
PAULA JOY R. SUPAN
Standards Section, Section Chief
su.fo3@dswd.gov.ph

Administrative Division

ALLAIN R. MALIT
OIC Division Chief
admin.fo3@dswd.gov.ph
(045) 961-2143 local 120
BIANCA D. SOLITA
OIC Section Chief, General Services Section
generalservices.fo3@dswd.gov.ph
(045) 961-2143 local 126
MYRNA S. SAMPANG
OIC Section Chief, Property and Asset Section
property.fo3@dswd.gov.ph
(045) 961-2143 local 129
DIVINA M. GALANG
OIC Section Chief, Records and Archived Section
records.fo3@dswd.gov.ph
(045) 961-2143 local 112
ADRIAN D. MORALES
Section Chief, Procurement Section
procurement.fo3@dswd.gov.ph
(045) 961-2143 local 124
ENGR. MARIO R. BAUTISTA
OIC Section Chief, Building and Grounds Management Section
bgms.fo3@dswd.gov.ph
(045) 961-2143 local 127

Financial Management Division

RENANN M. MACAPINLAC
OIC Division Chief
fmd.fo3@dswd.gov.ph
(045) 961-2143 local 153
ANGELICA T. LAFUENTE
Section Chief, Accounting Section
accounting.fo3@dswd.gov.ph
(045) 961-2143 local 104
RAYMUND VINCENT A. PANLILIO
OIC Section Chief, Budget Section
budget.fo3@dswd.gov.ph
(045) 961-2143 local 109
ANGELA M. BONDOC
Section Chief, Cash Section
cash.fo3@dswd.gov.ph
(045) 961-2143 local 105

Human Resource Management Division

JENNIFER C. MORALES
OIC Division Chief
hrmu.fo3@dswd.gov.ph
(045) 961-2143 local 111
SHEILA S. LACSON
OIC Section Chief, Human Resource Planning and Performance Management Section
hrppms.fo3@dswd.gov.ph
(045) 961-2143 local 121
JOBELLE DIANA D. QUITO
Section Chief, Personnel Administrative Section
personnel.fo3@dswd.gov.ph
(045) 961-2143 local 129
MARY CHRISTIE V. TORNO
Section Chief, Human Resource Welfare Section
hrws.fo3@dswd.gov.ph
(045) 961-2143 local 165
THEA MARIA RICA DEL ROSARIO
OIC Section Chief, Learning and Development Section
lds.fo3@dswd.gov.ph
(045) 961-2143 local 131

Protective Services Division

CZAR CORNELIUS R. DAVID
Division Chief
protectiveservices.fo3@dswd.gov.ph
(045) 961-2143 local 144
FRITZIE JOY E. CUNANAN
Head Social Worker, Crisis Intervention Section
ciu.fo3@dswd.gov.ph
(045) 961-2143 local 139
WINNA LYN G. QUILLANO
Section Chief, Community Based Section
combased.fo3@dswd.gov.ph
(045) 961-2143 local 155
CHARITO E. RAGALADO
Head Social Worker, Social Pension Program Management Office
socialpension.fo3@dswd.gov.ph
EARVIN NIGEL P. BUNDALIAN
OIC Regional Center Coordinator, Center Based Section
rcc.fo3@dswd.gov.ph
(045) 961-2143 local 151

Promotive Services Division

SUSAN S. HERNANDEZ
OIC Division Chief
promotiveservices.fo3@dswd.gov.ph
VACANT
Regional Program Coordinator, Sustainable Livelihood Program Office
slp.fo3@dswd.gov.ph
ALADIN L. NAJE
OIC Regional Program Coordinator, Kalahi-CIDSS Program Management Office
kcncddp.fo3@dswd.gov.ph

Disaster Response Management Division

VILMA R. SERRANO
Division Chief
drmd@dswd.gov.ph
(045) 961-2143 local 134
GERRY S. LIANGCO
Section Chief, Disaster Response and Rehabilitation
drrs.fo3@dswd.gov.ph
(045) 961-2143 local 136
JAYLI M. MENDOZA
Section Chief, Disaster Response Information and Management Section
drims.fo3@dswd.gov.ph
(045) 961-2143 local 134
VACANT
Section Chief, Regional Resource Operations
(045) 961-2143 local 135

Pantawid Pamilyang Pilipino Program (4Ps) Division

JOSEPHINE C. DELA TONGA
Division Chief
4ps.fo3@dswd.gov.ph
CARLA M. FIGUEROA
Section Chief, Case Management, Services, Social Development, and Advocacy
4ps.cmu.fo3@dswd.gov.ph
EMERSON A. ANGELES
Section Chief, Data Management and Integration
4ps.cmis.fo3@dswd.gov.ph
DOMINADOR P. MATEO
Section Chief, Cash Grant
4psfms.fo3@dswd.gov.ph

Attached Agencies

CWC
Council for the Welfare of Children
CWC
Visit Website
NCDA
National Council on Disability Affairs
NCDA
Visit Website
NACC
National Authority for Child Care
NACC
Visit Website
NYC
National Youth Commission
NYC
Visit Website
DSWD Field Office III  ·  Central Luzon